A chief transformation officer had what she called her “cascade problem.” Every major transformation update followed the same path: she briefed the executive committee, the executive committee briefed their direct reports, the direct reports held team meetings, and by the time the message reached the people actually doing the work, it bore almost no resemblance […]
In any organization, the success of a long-term strategic initiative depends not only on vision and execution, but also on communication. Particularly when the initiative spans a year or more—as major transformations, technology deployments, or organizational redesigns often do—leaders must embrace a proactive approach to keeping stakeholders informed. It’s not just a matter of courtesy. […]
For Business Leaders Committed to Human-Centric Change Business transformation is no longer a once-in-a-decade event—it’s an ongoing necessity. Whether the goal is to digitize operations, restructure the organization, or pivot to new markets, successful transformations require more than technical plans and budget forecasts. They demand leaders at every level to design programs that balance business […]
Connecting with coworkers, clients and customers has never been easier. Gone are the days when we had to drive across town to chat with someone in a different office. When we run into a challenge or have a question regarding our work, we have a plethora of communication tools at our fingertips: email, text, instant […]
(Forbes.com) – It is simply impossible to become a great leader without being a great communicator. I hope you noticed the previous sentence didn’t refer to being a great talker – big difference. The key to becoming a skillful communicator is rarely found in what has been taught in the world of academia. From our […]
Recently, consulting firm Emergent partnered with a Fortune 500 apparel company to undertake the biggest business transformation in the company’s history. Below is a mini case study that provides insights from that project. Building upon its solid performance in 2012, the company chose to implement a new global structure designed to fuel its long-term, international growth. […]
In a work place where all employees are engaged and committed to the company, conflicts and disagreements are inevitable. Culture, ideas, and other personal issues might clash that will result to undesirable employ conflicts. No matter how much we try to avoid this, the scenario is really unavoidable. When this arises, productivity and team work […]
Towers Watson recently published their 2011/2012 Change and Communication ROI Study Report. Unlike their four previous reports, which focused solely on communications ROI, in this study they expanded their inquiry to include change management. This study encompassed 604 organizations, six global regions, and more than eight industries, and provided new insight into the role that […]
Jesse Jacoby
athompson
