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The De-Skilling Dividend: How AI Efficiency Builds Organizational Fragility

At the end of 2021, four colonoscopy centers in Poland started using an AI system that flags possible polyps on the screen during the procedure. The doctors involved were experienced. Each had performed more than 2,000 colonoscopies. Researchers then looked at how those same doctors did when they worked without the tool. Before the AI […]

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The Accumulation Problem: How Organizations Overload Themselves One Initiative at a Time

A division president I spoke with last spring described a moment of clarity that came too late. He had just finished reviewing his organization’s project portfolio and realized that nine of the fourteen active initiatives on his list had been approved individually, in separate steering committee meetings, over a period of eighteen months. Each one […]

The Restructuring Savings Illusion: Why the Numbers Look Right and the Organization Never Recovers

Restructuring savings are immediate, quantified, and attributable. The costs are delayed, diffuse, and land on someone else’s P&L. Here is what leaves the building, why the work never disappears, and why the recovery phase decides whether the cut worked.


One Company, Two Workforces: The AI Fault Line Your Engagement Survey Cannot See

Two directors in the same function at a client of mine, same leader, same AI tools, described the same eighteen months in language so different you would not believe they worked at the same company. The first told me AI had been the most energizing development of her career. She was doing analysis she never […]

The Ones Who Go Quiet: Why Silence, Not Resistance, Is the Real Warning Sign in a Change

In a change, leaders chase the loud resisters and miss the people who go quiet, who are often the strongest performers already rehearsing their exit. Here is why silence is the real leading indicator and how to build an early-warning system that catches it.

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Jesse Jacoby


Jesse Jacoby, Founder of Emergent and Author of Emergent JournalI am the editor of this blog and founder of Emergent, a boutique consulting firm specializing in business transformation and strategic change. Welcome!

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Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. It is published by Emergent, a consulting firm headquartered in Denver and serving Fortune 500 clients across North America.

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