Most organizations are good at managing resistance to a single change and poor at building the capacity to absorb disruption as a constant. Here’s how to shift from resistance management to organizational resilience as a standing competency.

Picture a scenario that’s becoming increasingly common. The head of transformation at a Fortune 500 manufacturer pulls a trusted advisor aside after a steering committee meeting and says something that’s surfacing with growing frequency across the field: “Our governance model is fighting the work.” Her organization is eighteen months into a multi-year operating model transformation. […]

A division president I spoke with last spring described a moment of clarity that came too late. He had just finished reviewing his organization’s project portfolio and realized that nine of the fourteen active initiatives on his list had been approved individually, in separate steering committee meetings, over a period of eighteen months. Each one […]