A chief transformation officer had what she called her “cascade problem.” Every major transformation update followed the same path: she briefed the executive committee, the executive committee briefed their direct reports, the direct reports held team meetings, and by the time the message reached the people actually doing the work, it bore almost no resemblance […]
I am the editor of this blog and founder of Emergent, a boutique consulting firm specializing in business transformation and strategic change. Welcome!
Jesse Jacoby
