A few weeks ago I sat in on a strategy session where a senior leader pulled up a polished AI-generated analysis of his competitive landscape. It was thorough. The frameworks were sound. The data points were current. Around the table, heads nodded. The conversation moved quickly toward implementation. Nobody asked whether the analysis had framed […]

A chief transformation officer had what she called her “cascade problem.” Every major transformation update followed the same path: she briefed the executive committee, the executive committee briefed their direct reports, the direct reports held team meetings, and by the time the message reached the people actually doing the work, it bore almost no resemblance […]

A division president last year described her situation with unusual clarity. “The board wants bold. My people want stable. And I’m supposed to deliver both without acknowledging the contradiction.” She wasn’t exaggerating. Her board had approved an aggressive digital transformation roadmap tied to a three-year value creation thesis. Meanwhile, her organization had just been through […]