Currently Featured Articles

The Silent Stakeholder: How Customers Experience Your Internal Transformation

A consumer goods company launched what leadership called the most ambitious operational transformation in the company’s history. New ERP system. Restructured supply chain. Redesigned order management process. Twelve months of intensive internal change work with executive sponsorship, change champions, training programs, and weekly progress dashboards. Eighteen months in, they hit their internal milestones. The system […]

Recently Published Articles

Leveraging Organizational Performance Tools in Business Transformations

Business transformations rarely fail because leaders lack ambition or strategic clarity. More often, they stall because organizations cannot operationalize change fast enough—across leaders, teams, and day-to-day decisions. In today’s environment, where transformation is continuous rather than episodic, organizations need more than frameworks and slide decks. They need organizational performance tools that are agile, accessible, and […]

Why Leadership Training Doesn’t Change Behavior

A Fortune 500 company I worked with spent $4.2 million on leadership development in a single year. Custom programs. Top-tier facilitators. Off-site retreats with all the right frameworks. Eighteen months later, their employee engagement scores hadn’t moved. Exit interviews still cited the same complaints: unclear expectations, inconsistent feedback, leaders who avoided difficult conversations. The programs […]


The AI Governance Gap: Why Most Organizations Have AI Tools But No AI Operating Model

A chief operating officer at a midmarket industrial company told me recently that her organization had deployed over forty AI-powered tools across the enterprise in the past eighteen months. Productivity dashboards, predictive maintenance models, automated customer service agents, AI-assisted procurement workflows. The technology worked. The results were promising. And yet, three separate business units had […]

The 90-Day Trap: Why New Leaders Fail at Inherited Transformations

A Fortune 500 company was eighteen months into a sweeping operating model transformation when the executive sponsor departed. The incoming leader, a well-regarded external hire with a strong transformation track record, did what every leadership playbook tells you to do: she made her mark fast. Within sixty days, the initiative had a new name, a […]


Jesse Jacoby


Jesse Jacoby, Founder of Emergent and Author of Emergent JournalI am the editor of this blog and founder of Emergent, a boutique consulting firm specializing in business transformation and strategic change. Welcome!

>>Learn more



Browse by Topic


About us

Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. It is published by Emergent, a consulting firm headquartered in Denver and serving Fortune 500 clients across North America.

Learn More About EJ




Most Popular