As a seasoned leader, you most likely know how to plan and implement strategic change, organizational transformation or product innovation. But, what if in all that planning, the human factor — how the people conduct themselves around your planned initiatives — just absolutely does not fulfill your expectations? Successful change builds upon altered behavior. Therefore, your […]
Deep organizational transformation is a combination of changed processes, procedures and behavior. While changing procedures may be relatively easy, transformation processes often stall a missing consequential behavioral change. A different dance “If you want a different dance, change the music.” This African proverb reminds us: If you want to stimulate different actions, find the driving […]
When it comes to organizational change, the majority of literature and blog articles focuses on how to set-up effective procedures so that the planned initiatives create the desired results. The sheer number of such contributions seems to infer that change is easy and can be planned effectively, given the right strategy. However, if we focus […]
Change management has always shared similarities with customer relationship management. They both sought a positive outcome for the instigators, and they both tried to do so with almost a total disregard for anyone other than themselves. True. This is a harsh conclusion to draw. But when you think about the motives behind the desired outcomes, […]
The need for organizational change is ongoing. It never stops. It can’t, because just as you get a handle on one thing, something else pops up. It’s like trying to keep flies off your picnic lunch. There’s always one. You have to be flexible. You have to be able to not just respond to the […]
When we read about organizational change, it is often discussed as if change is easily defined, and – given the right people and methods – reasonably easy to master. The reality of organizational change however, often presents itself as so complex that many change psychologists would argue whether one can fully describe the analytic learning outcome […]
Talk to any transformation leader long enough, and the same story comes out. The project had a sponsor on paper. The kickoff deck named one. The steering committee charter assigned one. But somewhere between launch and landing, no one was actually steering the ship. The team made its hard calls in a vacuum, hit organizational […]
“Business “transformation” is a hot topic — search the term on Google and you’ll return more than a million results. In a recent survey conducted by Forbes Insights/KPMG, 93% of the more than 900 respondents said that they have just completed, are planning or are in the midst of a business transformation. But what is business […]
Erika Jacobi
Jesse Jacoby
