When AI makes output cheap, the scarce skill moves to the edges of the work: framing the right problem and pressure-testing the answer. Here is what the judgment premium is and where organizations should be building it deliberately.

When AI makes output cheap, the scarce skill moves to the edges of the work: framing the right problem and pressure-testing the answer. Here is what the judgment premium is and where organizations should be building it deliberately.
Two directors in the same function at a client of mine, same leader, same AI tools, described the same eighteen months in language so different you would not believe they worked at the same company. The first told me AI had been the most energizing development of her career. She was doing analysis she never […]
A chief operating officer at a midmarket industrial company told me recently that her organization had deployed over forty AI-powered tools across the enterprise in the past eighteen months. Productivity dashboards, predictive maintenance models, automated customer service agents, AI-assisted procurement workflows. The technology worked. The results were promising. And yet, three separate business units had […]
The paradox of artificial intelligence adoption in large organizations has become strikingly clear: while executives trumpet AI as essential to competitive survival, fewer than 30% of enterprise AI initiatives make it beyond the pilot phase. The culprit isn’t the technology—it’s the people. AI resistance follows predictable patterns across organizations. The good news? So do the […]
Executive Summary Artificial intelligence is no longer a future consideration—it’s reshaping how businesses operate today. Organizations that successfully integrate AI into their core functions are seeing significant productivity improvements across corporate roles. Recent research reveals concrete gains in key business functions: Customer Service: Research at a company with 5,000 customer service agents found that generative […]