In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees. The person in question said that when she went into her boss’ office, he was focused […]
Many believe that organizations have to continually reinvent themselves in order to keep up with all that is changing around them. They point to the fact that those who cling to the status quo eventually die or are acquired by those who don’t, and they often – quite proudly – point to themselves as the […]
One of today’s current buzz phrases in the management lexicon is that alignment of organizational goals should be aligned throughout an organization. Certainly, this is true, yet it’s often quoted without the real understanding of meaning or importance. A recent study by Capgemini and the IESE Business School, which surveyed 260 innovation executives globally, found […]
Many managers would do well to quit their MBA program, (and quit Management by Bossing Around) to focus on their relationship skills. Maybe that manager is you. But I’m not a people person! Society is in a transition phase in terms of how relationships are valued in the workplace. The percentage of workers who come […]
A stakeholder is anyone who shares (or might share) one or more of your objectives or goals—in other words, anyone who has some stake in the work you do or its outcome. Stakeholders may be inside or outside or the organization. Over the last 20 years, most organizations have undergone radical transformations. They have been […]
Approaching a “Fixed” or “Growth” Mindset to Increase Employee Engagement through Strategic Communication The mindset of your employees has an immense impact on how they think, feel, engage their colleagues, approach new challenges, and react to professional success or failure. Identifying and understanding the mentality of an employee is of critical importance to effective communication, […]
The traditional sales model is often based on competition. Individual salespeople work territories or compete to see who can make the most sales and, in turn, earn the largest bonus. However, the traditional model is not always the best model. This is especially true when you have a small sales force or when you work […]
Best-selling author, Mark Batterson, has said that “you can do nothing wrong and still do nothing right.” When it comes to making teams effective, it could be that as far as you’re concerned you’re not doing anything wrong; and yet for some reason you’re still not getting the results that you want. It’s possible that […]
Jesse Jacoby
Daniel Lock
Morag Barrett
Andrew Deen
Anita Anand
