Good things are possible when new managerial blood is brought into an organization. For one thing, there are often fresh ideas. You know yourself how easy it is to get so close to something that you can’t see the forest for the trees. You can’t see a solution that’s obvious to someone from the outside. […]
We live in an age where communication is rampant. When exchanging information with a colleague, you may choose to email, text, instant message, tweet, and the list goes on. With all these choices readily available, one may argue that communicating is faster and easier than ever before. However, our messages are also becoming more cryptic […]
In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees. The person in question said that when she went into her boss’ office, he was focused […]
Many believe that organizations have to continually reinvent themselves in order to keep up with all that is changing around them. They point to the fact that those who cling to the status quo eventually die or are acquired by those who don’t, and they often – quite proudly – point to themselves as the […]
One of today’s current buzz phrases in the management lexicon is that alignment of organizational goals should be aligned throughout an organization. Certainly, this is true, yet it’s often quoted without the real understanding of meaning or importance. A recent study by Capgemini and the IESE Business School, which surveyed 260 innovation executives globally, found […]
Many managers would do well to quit their MBA program, (and quit Management by Bossing Around) to focus on their relationship skills. Maybe that manager is you. But I’m not a people person! Society is in a transition phase in terms of how relationships are valued in the workplace. The percentage of workers who come […]
A stakeholder is anyone who shares (or might share) one or more of your objectives or goals—in other words, anyone who has some stake in the work you do or its outcome. Stakeholders may be inside or outside or the organization. Over the last 20 years, most organizations have undergone radical transformations. They have been […]
Approaching a “Fixed” or “Growth” Mindset to Increase Employee Engagement through Strategic Communication The mindset of your employees has an immense impact on how they think, feel, engage their colleagues, approach new challenges, and react to professional success or failure. Identifying and understanding the mentality of an employee is of critical importance to effective communication, […]
Jesse Jacoby
Daniel Lock
Morag Barrett
Andrew Deen
