Category: Strategic Communications

Our previous post highlighted how companies under-invest in organizational change management when it comes to system implementations. Many excellent IT system implementations never realize the long-term benefits they set out to achieve because companies focus disproportionately on the structure and technical aspects of the IT program itself, and not on engaging employees in the process […]


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For many project teams, conducting a change assessment is an eye-opening exercise which helps them chart a new course for the project they are working on. At a minimum, the assessment provides the team with an opportunity to confront and deal with current habits, beliefs and practices around the cultural aspects of change. Tool description […]


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As you look ahead to the priority projects in your company’s pipeline, it is a good time for a brief refresher on organizational change success factors. Implement the recommendations below as you start-up (or continuing) your strategic business initiatives and you will be well on your way to success. Remember, the “soft stuff” (i.e., people […]


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Just Because You’ve Communicated Doesn’t Mean They’ve Heard You It’s not uncommon for project teams and executive sponsors to suffer from what’s known as the “curse of knowledge,” a term coined in the book Made to Stick. In a nutshell, the curse of knowledge is the psychological phenomenon where once you know something well, it’s […]



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Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. It is published by Emergent, a consulting firm headquartered in Denver and serving Fortune 500 clients across North America.

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