Successful change initiatives require strong committed leadership through the entire project by both the business sponsor and the implementation team members. When strong leadership is lacking, the risks are manifold, such as stakeholders believe the “wrong” people are leading the effort; leaders kick-off the initiative and are not seen or heard from again; leaders are […]
Walk into any company right now and you will find a leadership team trying to absorb more change than the organization can metabolize. AI is reshaping roles. ERP and cloud platforms are still grinding through their multi-year rollouts. Cost programs have replaced growth programs in half the boardrooms I sit in. And the workforce, after […]
Successful change programs are neither haphazard nor improvised. They are thoughtfully planned and executed. To this end, a change management methodology, or model, can be very useful in helping you think through the process and map out the work effort. Clients and practitioners ask “what’s the best change model?” While there are a plethora of […]
Just Because You’ve Communicated Doesn’t Mean They’ve Heard You It’s not uncommon for project teams and executive sponsors to suffer from what’s known as the “curse of knowledge,” a term coined in the book Made to Stick. In a nutshell, the curse of knowledge is the psychological phenomenon where once you know something well, it’s […]
I first published a version of this post back in 2010. The headline was the same. The argument was the same. The statistics, unfortunately, are not all that different. Fifteen years and several waves of transformation later, most organizations are still spending real money on change and still getting modest results for it. That should […]
According to a recent survey titled What Successful Transformations Share conducted by McKinsey (2010), maintaining strong leadership and energy for change among employees are two principles of success. When executed well, these principles reinforce one another. For example, when leaders focus on ensuring that frontline staff members feel a sense of ownership, the results show […]
Jesse Jacoby
