
Most change leaders I work with have a complicated relationship with office politics. They know their initiatives live or die in it. They also know they are supposed to be above it. So they try to win on the merits: send the well-reasoned memo, schedule the all-hands, walk the deck through three layers of review, and then watch the initiative get cut at a meeting they were not invited to.
The “above it” instinct is misplaced. Office politics, properly understood, is just the informal influence layer that runs every organization. It exists because formal structure is always an incomplete map. Decisions actually get made through relationships, side conversations, owed favors, perceived alignment, and reputational risk, not through the published process. Pretending otherwise does not protect you. It just hands the political game to people who are happy to play it.
The leaders who consistently land change are not the ones who avoid politics. They are the ones who treat it as a craft, practice it ethically, and use it to move good ideas through systems that would otherwise leave them stalled.
Why It’s a Bigger Variable Than It Used to Be
When I first wrote about this in the early 2010s, the case for engaging with office politics was already strong. In the years since, three shifts have made it stronger.
Formal structure is more fictional than ever. Matrix organizations, dotted-line reporting, distributed teams, contractor-heavy workforces, and reorganizations that arrive every eighteen months have turned the org chart into a snapshot of a moving target. As I argued in The Structure Tax, the informal organization is now at least as predictive of how work actually moves as the formal one. If you only know the formal map, you are operating with half the information.
The hallway is gone. In a co-located world, political relationships built themselves on the margins: an exchange in the hallway, a coffee in line, an after-meeting walk to the parking lot. Distributed teams do not get those margins for free. The informal contact that used to happen by accident now has to be designed: deliberate one-on-ones, async direct messages, low-stakes touchpoints across time zones. Leaders who have not adapted their relationship-building to this new geometry quietly lose ground.
Sponsor and stakeholder turnover. As I wrote in The Sponsor Changed, The Story Can’t, the executive who launched a transformation is often not the one who lands it. Relationships expire. The political capital you built with last year’s CIO does not transfer automatically. Sustained change requires a steady investment in new relationships, often with people you only just learned needed to be on your map.
What Politically Savvy Change Leaders Actually Do
A few behaviors are consistently present in the leaders who land hard initiatives in political environments.
They map who matters, and they update the map. The list of people who shape a decision is rarely the list of people in the meeting. Politically savvy leaders know who the quiet influencers are, who the formal sponsor actually defers to, and who can credibly say “no” without owning the decision. After every reorganization, they redraw the map quickly, not eventually.
They build relationships before they need them. Reaching out to a peer for the first time when you need their support is too late. The relationships that matter were established in the months before, often around small things that had nothing to do with the current initiative. Politically savvy leaders treat relationship-building as an ongoing practice, not a tactical campaign that switches on when a project starts.
They make other people’s ideas visible. Change leaders who only champion their own ideas become brittle. Those who can name an idea that came from someone else, in the right room, build durable goodwill. The next time their own idea needs air, they have credit on account.
They move from selling to enrolling. “Selling” is the posture of someone who has already decided. “Enrolling” is the posture of someone genuinely incorporating other perspectives. Both can lead to the same outcome on a given initiative. Only the second one builds political capital for the next one.
They use formal forums to ratify, not to decide. Most experienced change leaders treat the steering committee meeting as the place where decisions get confirmed, not where they get made. The real work happens in the one-on-ones beforehand. By the time the meeting opens, the political math is already done.
How to Do This Without Becoming the Person Everyone Resents
The reason “office politics” has a bad reputation is that it can be played badly. Leaders who treat it as a zero-sum game, accumulate favors as leverage, or work in the shadows tend to win in the short term and lose in the long one. Five guidelines, in particular, are worth holding:
- Build productive ongoing relationships with everyone you need to do your work, and with those who need you, not just the people you naturally like. The smaller your circle, the smaller your reach.
- Keep your efforts visibly focused on the good of the enterprise, not on your own positioning. Even when one would be served by the other, lead with the enterprise frame.
- Work for mutual advantage, not just your own. The reputation you build across a hundred small interactions is what makes you politically effective on the hundred-and-first.
- Hold your own standards regardless of what other people are doing. Honesty, follow-through, and direct disagreement done well are unusual enough that they compound into political power on their own.
- Don’t let disagreements become personal. People can disagree, sometimes hard, and still respect each other and work together the next day. The people who can do that consistently are rare and disproportionately influential.
The Underinvested Skill
I have watched a lot of substantively excellent change leaders stall their own initiatives because they refused to invest in the political layer. They thought political work was beneath them, or distracted from the real work, or that engaging with it would corrupt the ideas they were trying to advance.
The most effective change leaders I work with hold a different view. They treat the political layer the same way they treat governance design or stakeholder analysis. It is part of the craft. It deserves attention, intention, and practice. And when they do that work well, the initiative survives the political weather that would have sunk it otherwise.
Office politics is one of the highest-leverage skills change leaders underinvest in. Done badly, it is corrosive. Done well, it is what carries good ideas through systems that would otherwise leave them stranded.











5 comments
Chris Bailey
at 5:58 am
Jesse, I really like the diagram and how it shows the blend of formal and informal structures that exist within organizations. And you’re spot-on: political structures are not synonymous with hierarchies or org charts. You can’t understand them unless you begin to investigate. The question of how informal politics shapes organizations is one of the reasons I chose to train as an anthropologist.
Jesse Jacoby
at 10:38 pm
Chris, thank you for taking the time to drop by and for sharing your thoughts. I think there is a still-burgeoning awareness — at least among senior leaders — of the power of the “informal” organization, including, for example, the role that politics can play (both good and bad) in shaping the organization.
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Eva Schiffer
at 7:04 am
Hi Jesse,
I couldn’t agree more. In my work I often see that the formal hierarchy and the way things really work are two completely different issues. One thing that I would like to add: Teach everyone office politics, not just the leaders. Because that will foster leadership from within, innovation from anywhere and increased motivation and agency of everyone. And it will help leveling the playing field. Imagine an organization where everyone with a good idea has a fair shot of getting it implemented, no matter where they sit in the hierarchy! I describe a simple and easy to teach social network mapping approach that can support this learning process here: http://netmap.wordpress.com/2012/01/04/discovering-hidden-influencers-that-make-or-break-project-success/
Jesse Jacoby
at 9:38 pm
Eva,
Thank you for stopping by my blog and for taking time to comment. I agree with you that “office politics” or “political savvy” is a skill that should be emphasized more within organizations. I appreciate you providing a link to your learning process so that readers can learn more. Please visit again soon!
Best,
-Jesse