A few months ago I sat in two meetings on the same day at the same company. The first was an executive working session on a new AI initiative. The leaders in the room were sincere, optimistic, and operating from genuinely good intentions. They believed the rollout would unlock capacity for higher-value work, reduce drudgery, […]
One of the best strategies for gaining buy-in and support for your business initiative is through stakeholder engagement. By “engagement” we mean not only communications, but active involvement of the people who have a vested interest in the outcome of the initiative. Bear in mind, it is human nature for us to resist change when […]
In our previous article, How to Prioritize Stakeholders to Ensure a Successful Change Program, we introduced the Stakeholder Prioritization Map. Now we will explain how to translate that stakeholder prioritization analysis into stakeholder engagement strategies. As a reminder, stakeholders are individuals or groups who either will be impacted by changes resulting from the business initiative, […]
The first time someone walks me through their stakeholder list on a major initiative, the document usually has one of two problems. Either everyone in the org has been listed (which is functionally the same as no one being prioritized), or the list reflects who the project sponsor happens to know personally (which is functionally […]
Just Because You’ve Communicated Doesn’t Mean They’ve Heard You It’s not uncommon for project teams and executive sponsors to suffer from what’s known as the “curse of knowledge,” a term coined in the book Made to Stick. In a nutshell, the curse of knowledge is the psychological phenomenon where once you know something well, it’s […]
Jesse Jacoby
