Tag: ROI

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Towers Watson recently published their 2011/2012 Change and Communication ROI Study Report. Unlike their four previous reports, which focused solely on communications ROI, in this study they expanded their inquiry to include change management. This study encompassed 604 organizations, six global regions, and more than eight industries, and provided new insight into the role that […]


Leadership development initiatives are often dismissed as being too disruptive, too expensive, or too time consuming – simply not a priority. I’ll share a vignette and new research that may convince you otherwise. Recently, I was working with a multi-billion dollar manufacturing company. Our shared objective was to build internal change capability in response to […]



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Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. It is published by Emergent, a consulting firm headquartered in Denver and serving Fortune 500 clients across North America.

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