Tag: hierarchy

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In 1959, Frederick Herzberg published his now famous two-factor theory of motivation. It articulated two categories of activities that occurred in organizations, and which defined what compelled people to be productive. To this day, it continues to surprise organizations, managers, and scholars. The factors were named hygienic and non-hygienic. Hygienic factors were those things that […]


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Companies like to think of themselves as having up-to-date thinking. They assume they are of the 21st century ilk because they’ve flattened their hierarchies, removed unnecessary levels of management, and empowered their employees. The truth is that many of them are just as traditional as they’ve always been. They still think about how to manage […]



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