In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees. The person in question said that when she went into her boss’ office, he was focused […]
Social media has become an important, daily part of our lives. Think about it for a moment: you, your friends and colleagues have smartphones, tablets or laptops, which are used to access Facebook, Snapchat, Twitter or other social media accounts. While use is not uniform – and never will be; and whether you like it or not, there are a very significant […]
The business of business has always been to provide products and services to customers. Throughout the ages, plans have been made, resources organized, people recruited (or conscripted), and everything coordinated together so that as near as possible the desired outcome was realized. Of all these elements, however, there is one on which the success or […]
Jesse Jacoby
Paul Gadie
