Also, check out Blueprint for Building an Internal Change Capability Two-thirds of all large-scale change initiatives fail to achieve their expected business benefits. This failure rate represents billions of dollars in lost productivity, wasted resources, opportunity costs and rework—not to mention the cost of lost jobs and workforce disengagement. Companies that learn to manage change effectively […]
The first time someone walks me through their stakeholder list on a major initiative, the document usually has one of two problems. Either everyone in the org has been listed (which is functionally the same as no one being prioritized), or the list reflects who the project sponsor happens to know personally (which is functionally […]
Just Because You’ve Communicated Doesn’t Mean They’ve Heard You It’s not uncommon for project teams and executive sponsors to suffer from what’s known as the “curse of knowledge,” a term coined in the book Made to Stick. In a nutshell, the curse of knowledge is the psychological phenomenon where once you know something well, it’s […]
I first published a version of this post back in 2010. The headline was the same. The argument was the same. The statistics, unfortunately, are not all that different. Fifteen years and several waves of transformation later, most organizations are still spending real money on change and still getting modest results for it. That should […]
According to a recent survey titled What Successful Transformations Share conducted by McKinsey (2010), maintaining strong leadership and energy for change among employees are two principles of success. When executed well, these principles reinforce one another. For example, when leaders focus on ensuring that frontline staff members feel a sense of ownership, the results show […]
Jesse Jacoby
