Motivating employees seems to be a constant struggle for many leaders and managers. Try as they might, it seems to be a losing battle. They’ve tried carrots – pay increases, bonuses, stock options, fewer hours, more days off, and just about every other perk they can think of. They’ve tried sticks, too – threats to […]
Change management has always shared similarities with customer relationship management. They both sought a positive outcome for the instigators, and they both tried to do so with almost a total disregard for anyone other than themselves. True. This is a harsh conclusion to draw. But when you think about the motives behind the desired outcomes, […]
Jesse Jacoby
