In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees. The person in question said that when she went into her boss’ office, he was focused […]
Many managers would do well to quit their MBA program, (and quit Management by Bossing Around) to focus on their relationship skills. Maybe that manager is you. But I’m not a people person! Society is in a transition phase in terms of how relationships are valued in the workplace. The percentage of workers who come […]
Jesse Jacoby
Morag Barrett
