Interviewing stakeholders, along with focus groups and surveys, is one of the primary methods of gathering qualitative data. Insights gleaned from stakeholder interviews provide the basis for stakeholder analysis and prioritization and serve as a critical step in formulating an effective organizational change strategy. Stakeholder interviews done well yield many benefits: Correct structures, processes, and […]
In our previous article, How to Prioritize Stakeholders to Ensure a Successful Change Program, we introduced the Stakeholder Prioritization Map. Now we will explain how to translate that stakeholder prioritization analysis into stakeholder engagement strategies. As a reminder, stakeholders are individuals or groups who either will be impacted by changes resulting from the business initiative, […]
A 2011 Gartner survey1 found that companies under-invest in organizational change management. Companies allocate, on average, only 5% of the overall system implementation budget to the change management effort. Gartner recommends that companies allocate an average of 15% of the program budget to organizational change management, inclusive of training — but more, if changes are […]
Successful change initiatives require strong committed leadership through the entire project by both the business sponsor and the implementation team members. When strong leadership is lacking, the risks are manifold, such as stakeholders believe the “wrong” people are leading the effort; leaders kick-off the initiative and are not seen or heard from again; leaders are […]
Walk into any company right now and you will find a leadership team trying to absorb more change than the organization can metabolize. AI is reshaping roles. ERP and cloud platforms are still grinding through their multi-year rollouts. Cost programs have replaced growth programs in half the boardrooms I sit in. And the workforce, after […]
Successful change programs are neither haphazard nor improvised. They are thoughtfully planned and executed. To this end, a change management methodology, or model, can be very useful in helping you think through the process and map out the work effort. Clients and practitioners ask “what’s the best change model?” While there are a plethora of […]
Jesse Jacoby
