All too often, delegating work-related responsibilities is viewed as the unloading of unwanted tasks onto another. But that is not the case; delegation is a matter of trust and confidence in the person, or persons, to whom you are delegating. Being an effective and efficient leader relies on delegating tasks and responsibilities to the other […]
Deep organizational transformation is a combination of changed processes, procedures and behavior. While changing procedures may be relatively easy, transformation processes often stall a missing consequential behavioral change. A different dance “If you want a different dance, change the music.” This African proverb reminds us: If you want to stimulate different actions, find the driving […]
Motivating employees seems to be a constant struggle for many leaders and managers. Try as they might, it seems to be a losing battle. They’ve tried carrots – pay increases, bonuses, stock options, fewer hours, more days off, and just about every other perk they can think of. They’ve tried sticks, too – threats to […]
For decades, organizations have used the same blunt instrument to reward good work: a promotion. The best salesperson becomes a sales manager. The strongest engineer takes over the engineering team. The most reliable analyst gets handed direct reports. We tell ourselves we are advancing top performers. What we are actually doing, in most cases, is […]
In the book The Competitive Advantage of Nations, Michael Porter suggests that differentiation is one way that companies can set themselves apart from competitors. While some advantage may be possible at a national level due to inherent natural resources, for example, we now know that this, as well as all the other means he suggests, […]
Time for a vocabulary test. What’s the difference between sympathy and empathy? Think about it. If you don’t know the difference, then you’ll gain nothing from this article. The problem is that the two words are now used interchangeably, as synonyms for each other. Even Thesaurus.com thinks they’re the same. But when you look at […]
Organizations would love to have their cake and eat it, too. They’d love to obtain the changes they want without having to change the culture to do it. That’s because changing the culture is so much more difficult and time consuming. In other words, they’d love to get the benefits of change by keeping the […]
None of us achieve success alone, the world of work is probably the biggest team sport any of us will ever take part in, and yet, at times, it can feel like our coworkers are on the opposing team rather than playing on the same side and for the same company. Relationships Matter. When mistakes […]
Jeffrey Camp
Erika Jacobi
Jesse Jacoby
Jeff Shuck
Morag Barrett
