Best-selling author, Mark Batterson, has said that “you can do nothing wrong and still do nothing right.” When it comes to making teams effective, it could be that as far as you’re concerned you’re not doing anything wrong; and yet for some reason you’re still not getting the results that you want. It’s possible that […]
Motivating employees seems to be a constant struggle for many leaders and managers. Try as they might, it seems to be a losing battle. They’ve tried carrots – pay increases, bonuses, stock options, fewer hours, more days off, and just about every other perk they can think of. They’ve tried sticks, too – threats to […]
Traditionally, we view promotions as a linear progression through a company–starting in the mail room, for instance, and working your way up to an office corner. However, a recent study by Gallup has shown that only one in ten workers have the necessary skills to manage others, and a mere two in ten have functioning […]
In the book The Competitive Advantage of Nations, Michael Porter suggests that differentiation is one way that companies can set themselves apart from competitors. While some advantage may be possible at a national level due to inherent natural resources, for example, we now know that this, as well as all the other means he suggests, […]
Time for a vocabulary test. What’s the difference between sympathy and empathy? Think about it. If you don’t know the difference, then you’ll gain nothing from this article. The problem is that the two words are now used interchangeably, as synonyms for each other. Even Thesaurus.com thinks they’re the same. But when you look at […]
Organizations would love to have their cake and eat it, too. They’d love to obtain the changes they want without having to change the culture to do it. That’s because changing the culture is so much more difficult and time consuming. In other words, they’d love to get the benefits of change by keeping the […]
Change management has always shared similarities with customer relationship management. They both sought a positive outcome for the instigators, and they both tried to do so with almost a total disregard for anyone other than themselves. True. This is a harsh conclusion to draw. But when you think about the motives behind the desired outcomes, […]
Jesse Jacoby
Jeff Shuck
