Jesse JacobyMost organizations are good at managing resistance to a single change and poor at building the capacity to absorb disruption as a constant. Here’s how to shift from resistance management to organizational resilience as a standing competency.
Most organizations are good at managing resistance to a single change and poor at building the capacity to absorb disruption as a constant. Here’s how to shift from resistance management to organizational resilience as a standing competency.
Most leaders I work with are proud of their “no drama” cultures. Meetings run on time. People nod. Decisions get made without much friction. Disagreements get resolved offline, if at all. We tend to interpret that as success. I’d argue it’s often the opposite. When people stop speaking up, it’s rarely because they’re fully on […]
A division president last year described her situation with unusual clarity. “The board wants bold. My people want stable. And I’m supposed to deliver both without acknowledging the contradiction.” She wasn’t exaggerating. Her board had approved an aggressive digital transformation roadmap tied to a three-year value creation thesis. Meanwhile, her organization had just been through […]
Succession-Proofing Change Narratives Executive turnover is no longer an episodic disruption. Boards rotate sponsors mid-flight, new leaders arrive with new mandates, and large transformations often outlast the executives who launched them. The real vulnerability isn’t just decision latency—it’s narrative whiplash. When the story behind the change collapses, so does trust. Succession-proofing the narrative means treating […]
The business landscape has become a psychological minefield. Economic volatility sends tremors through every organization, the job market lurches unpredictably between extremes, and the future feels less like a strategic planning exercise and more like navigating fog. For business leaders, this environment demands more than operational excellence or financial acumen. It requires something fundamentally human: […]
In boardrooms across America, executives are wrestling with a fundamental paradox: their companies are deploying 21st-century technology on 20th-century organizational structures—and wondering why transformation initiatives consistently underdeliver. The culprit isn’t lack of vision, insufficient investment, or inadequate technology. It’s something far more insidious and rarely discussed: structural debt. The Hidden Cost of Organizational Design Just […]
As a Johns Hopkins University alumnus, I’ve always appreciated the institution’s commitment to rigorous research that challenges conventional wisdom. So when I came across this recent study from Johns Hopkins that revealed doctors who use AI are viewed as less competent by their peers, I wasn’t just intrigued—I was concerned. This finding should serve as […]
In the current fever pitch of artificial intelligence adoption, organizations are racing to automate, optimize, and algorithmize every facet of their operations. Yet amid this technological fervor, a critical question remains unexamined: What if the future of competitive advantage lies not in replacing human intelligence, but in strategically deploying it where it matters most? We […]
