(Forbes.com) – It is simply impossible to become a great leader without being a great communicator. I hope you noticed the previous sentence didn’t refer to being a great talker – big difference. The key to becoming a skillful communicator is rarely found in what has been taught in the world of academia. From our […]
[Excerpt from HBR Blog Network] A survey evaluating a team’s performance can be a powerful tool for making that team more effective. And the first message that consultants and HR professionals often communicate on these surveys is: “To ensure that the team gets the best data and feels protected, we will make sure responses are […]
Corporate leaders’ jobs are hardly easy. They must efficiently manage employees, account for outside competition, note any changes in the industry landscape and if necessary, profoundly modify the operational model a business should employ. Ironically, most leaders shrug in defiance at such duties due to their seemingly complex nature. However, there are a few proven […]
The business world is a different animal than it was 20 or 30 years ago, and for the most part that’s a very good thing. Corporate social responsibility has become a buzz phrase, and many large companies are rising and falling in relation to the way that they treat both their employees and their customers. […]
Our other article on Strategies for Managing Resistance to Change explained the four types of resistance and the six classic strategies for dealing with resistance. It was based on the fundamental research conducted by Kotter & Schlesinger back in the late 80s. As a complement to those theory-based strategies, below are nine techniques for overcoming change […]
Recently, consulting firm Emergent partnered with a Fortune 500 apparel company to undertake the biggest business transformation in the company’s history. Below is a mini case study that provides insights from that project. Building upon its solid performance in 2012, the company chose to implement a new global structure designed to fuel its long-term, international growth. The […]
We are occasionally asked about mistakes that we see companies make related to organizational change management. In reflecting back over several years and many client engagements, below are the most common mistakes that we have seen. 1) Short-Cutting the Change Process Change is a process, not a single event. Organizational change does not happen instantaneously as […]
In this article we will share with you the Threat-Opportunity Analysis, which is a change management tool that helps a project team develop its case for change. We had written previously about how to develop a powerful case for change and why it’s important to have one for your business transformation initiative (e.g., enterprise system deployment, […]
Jesse Jacoby
