We live in an age where communication is rampant. When exchanging information with a colleague, you may choose to email, text, instant message, tweet, and the list goes on. With all these choices readily available, one may argue that communicating is faster and easier than ever before. However, our messages are also becoming more cryptic […]
In your role as a leader, you will likely encounter resistance to change at some point from one or more of your own team members. Resistance may come from a variety of sources: An individual with a difficult personality Someone anxious about impending change A person who disagrees with your vision Resistance is usually demonstrated […]
Most people today find it difficult to imagine life without a smartphone or tablet. Mobile devices have become essential for reviewing emails, tapping social networks, checking in for a flight, reading an article or booking a restaurant reservation. How attached are users to mobile? Most (77%) Americans own a smartphone. Sixty-six percent of all emails […]
A stakeholder is anyone who shares (or might share) one or more of your objectives or goals—in other words, anyone who has some stake in the work you do or its outcome. Stakeholders may be inside or outside or the organization. Over the last 20 years, most organizations have undergone radical transformations. They have been […]
Projects are about improving or fixing things. So it should be easy to get people excited about the change that comes from the completion of a project, right? Not really. People don’t like change. Maintaining status quo is easier. Here are some top reasons people are resistant to change: Our brains are wired from way […]
Time for a vocabulary test. What’s the difference between sympathy and empathy? Think about it. If you don’t know the difference, then you’ll gain nothing from this article. The problem is that the two words are now used interchangeably, as synonyms for each other. Even Thesaurus.com thinks they’re the same. But when you look at […]
How often have you heard someone say they didn’t want a new computer when you announced that the old ones would be replaced? At the risk of sounding like an ageist, those under 35 probably cheered; those 35-50 may have smiled, and at least some of those who still had a little ways to go […]
Organizational narratives are the manifestation of the shared beliefs an organization holds about itself as a collective. “Our organization stands for innovation,” is a common example; “This will never work here, we are too conservative for that” yet another. Corporate narratives that deal with the collective view the organization holds about itself often form and […]
Jesse Jacoby
Alison Davis
Carolyn Reid
Erika Jacobi
