A 2011 Gartner survey1 found that companies under-invest in organizational change management. Companies allocate, on average, only 5% of the overall system implementation budget to the change management effort. Gartner recommends that companies allocate an average of 15% of the program budget to organizational change management, inclusive of training — but more, if changes are […]
Successful change initiatives require strong committed leadership through the entire project by both the business sponsor and the implementation team members. When strong leadership is lacking, the risks are manifold, such as stakeholders believe the “wrong” people are leading the effort; leaders kick-off the initiative and are not seen or heard from again; leaders are […]
For many project teams, conducting a change assessment is an eye-opening exercise which helps them chart a new course for the project they are working on. At a minimum, the assessment provides the team with an opportunity to confront and deal with current habits, beliefs and practices around the cultural aspects of change. Tool description […]
Action Research is a method that seeks practical solutions to organizational challenges. But did you know that action research can also serve as a powerful change enabler? In an upcoming issue of People & Strategy Journal Dr. Hadley Williams, Managing Director at Philadelphia-based Human Productivity, explains how action research not only harnesses employees’ insights and […]
As you look ahead to the priority projects in your company’s pipeline, it is a good time for a brief refresher on organizational change success factors. Implement the recommendations below as you start-up (or continuing) your strategic business initiatives and you will be well on your way to success. Remember, the “soft stuff” (i.e., people […]
Successful change programs are neither haphazard nor improvised. They are thoughtfully planned and executed. To this end, a change management methodology, or model, can be very useful in helping you think through the process and map out the work effort. Clients and practitioners ask “what’s the best change model?” While there are a plethora of […]
It’s easy to confuse project leadership with change leadership, or assume they are one in the same. In reality, the two are distinct sets of activities that require close coordination. Large business transformation initiatives require a strong mix of project leadership and change leadership to achieve their objectives. The list below provides hallmarks of good project leadership along with the corresponding […]
Just Because You’ve Communicated Doesn’t Mean They’ve Heard You It’s not uncommon for project teams and executive sponsors to suffer from what’s known as the “curse of knowledge,” a term coined in the book Made to Stick. In a nutshell, the curse of knowledge is the psychological phenomenon where once you know something well, it’s […]
Jesse Jacoby
