[Excerpt from HBR Blog Network] A survey evaluating a team’s performance can be a powerful tool for making that team more effective. And the first message that consultants and HR professionals often communicate on these surveys is: “To ensure that the team gets the best data and feels protected, we will make sure responses are […]
Companies have been served a wake up call in light of the recession and ongoing economic uncertainty. They are being driven to become more efficient while at the same time improving levels of quality and service. As a result, the shared services model is becoming an increasingly popular organizational structure to help achieve business objectives. […]