Leadership is probably the most discussed and least understood topic in organizations. The word itself yields more than two billion returns on Google. That alone should give you some idea, not only of its popularity, but also the wide range of opinions that surround it. So at the risk of adding to the billions of […]
Clients and change practitioners often ask us, “what’s the best change management methodology?” Unlike ten years ago, today there is a plethora of change methodologies and models from which to choose. While the processes, activities, and tools vary by methodology, many of them share the same principles and practices. It is more important to execute […]
In 1959, Frederick Herzberg published his now famous two-factor theory of motivation. It articulated two categories of activities that occurred in organizations, and which defined what compelled people to be productive. To this day, it continues to surprise organizations, managers, and scholars. The factors were named hygienic and non-hygienic. Hygienic factors were those things that […]
The business of business has always been to provide products and services to customers. Throughout the ages, plans have been made, resources organized, people recruited (or conscripted), and everything coordinated together so that as near as possible the desired outcome was realized. Of all these elements, however, there is one on which the success or […]
As discussed in Secrets to Business Transformation Success, successful projects are characterized by six things: a well-defined governance structure, strong sense of urgency, active sponsorship from leaders, engagement across all organizational levels, alignment with the organization’s existing systems and structures, and strategies for sustaining changes over the long term. Of these six characteristics, sponsorship is one of the most fundamental factors and the one that correlates […]
“Business “transformation” is a hot topic — search the term on Google and you’ll return more than a million results. In a recent survey conducted by Forbes Insights/KPMG, 93% of the more than 900 respondents said that they have just completed, are planning or are in the midst of a business transformation. But what is business transformation, what distinguishes it from a […]
Deadlines, conference calls, last minute items that pop up, personal commitments—there is a multitude of things that we have to accomplish each day. It is easy to fall into the habit of just crossing things off of our to do list, without being fully present as we get them done. Of course we are physically […]
Much is made of delivering value to shareholders. Ask any senior director, manager or member of the board what his or her goal is in the company, and that will be the most likely response. It’s predictable, and it’s a cop-out. More on that in a moment. The term shareholder refers to those who have […]
Jesse Jacoby
