Author: Jesse Jacoby

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Time for a vocabulary test. What’s the difference between sympathy and empathy? Think about it. If you don’t know the difference, then you’ll gain nothing from this article. The problem is that the two words are now used interchangeably, as synonyms for each other. Even Thesaurus.com thinks they’re the same. But when you look at […]


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We live in a world full of contradictions and organisations have the dubious reputation of mirroring such idiosyncrasies.  This complex and often times changeable world places even more demands on businesses.  Nonetheless, while many industries are trying to achieve a higher rate of centralization and a simpler approach to project management, few have correctly implemented […]


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Change management has always shared similarities with customer relationship management. They both sought a positive outcome for the instigators, and they both tried to do so with almost a total disregard for anyone other than themselves. True. This is a harsh conclusion to draw. But when you think about the motives behind the desired outcomes, […]


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Think of the number of articles or even books you have read that tell you what the first thing is that you should do when you start something new or revisit something that’s older. If you’re starting a new project, then the first thing might be to decide what your goal is. Even that has […]


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Self-awareness has been identified as a cornerstone of leadership success. No leader is equally strong in all areas, and characteristics that were strengths yesterday may actually impede progress tomorrow. You need to know where you are strong and where you need development. It is important for leaders to look objectively at their particular competency profiles and determine: […]


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Picture your career as a train speeding down the track. All systems seem to be functioning smoothly, and you are getting where you need to go. We all know that some trains derail. Understanding how and why this can happen can keep you “on track.” Career “derailers” often involve blind spots or knee-jerk reactions to […]



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Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. It is published by Emergent, a consulting firm headquartered in Denver and serving Fortune 500 clients across North America.

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