Category: Leadership

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Traditionally, we view promotions as a linear progression through a company–starting in the mail room, for instance, and working your way up to an office corner. However, a recent study by Gallup has shown that only one in ten workers have the necessary skills to manage others, and a mere two in ten have functioning […]


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In the book The Competitive Advantage of Nations, Michael Porter suggests that differentiation is one way that companies can set themselves apart from competitors. While some advantage may be possible at a national level due to inherent natural resources, for example, we now know that this, as well as all the other means he suggests, […]


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Time for a vocabulary test. What’s the difference between sympathy and empathy? Think about it. If you don’t know the difference, then you’ll gain nothing from this article. The problem is that the two words are now used interchangeably, as synonyms for each other. Even Thesaurus.com thinks they’re the same. But when you look at […]


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We live in a world full of contradictions and organisations have the dubious reputation of mirroring such idiosyncrasies.  This complex and often times changeable world places even more demands on businesses.  Nonetheless, while many industries are trying to achieve a higher rate of centralization and a simpler approach to project management, few have correctly implemented […]


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When it comes to organizational change, the majority of literature and blog articles focuses on how to set-up effective procedures so that the planned initiatives create the desired results. The sheer number of such contributions seems to infer that change is easy and can be planned effectively, given the right strategy. However, if we focus […]


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Change management has always shared similarities with customer relationship management. They both sought a positive outcome for the instigators, and they both tried to do so with almost a total disregard for anyone other than themselves. True. This is a harsh conclusion to draw. But when you think about the motives behind the desired outcomes, […]



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Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. It is published by Emergent, a consulting firm headquartered in Denver and serving Fortune 500 clients across North America.

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