Just Because You’ve Communicated Doesn’t Mean They’ve Heard You It’s not uncommon for project teams and executive sponsors to suffer from what’s known as the “curse of knowledge,” a term coined in the book Made to Stick. In a nutshell, the curse of knowledge is the psychological phenomenon where once you know something well, it’s […]
THE IMPORTANCE OF ORGANIZATIONAL CHANGE MANAGEMENT IS CLEAR: More than 80% of CEOs say change management is a priority 80% of CEOs cite the ability to adapt to change as a source of competitive advantage Almost all CEOs expect that, over the next three years, their organizations’ need for change management will increase 25% of […]
According to a recent survey titled What Successful Transformations Share conducted by McKinsey (2010), maintaining strong leadership and energy for change among employees are two principles of success. When executed well, these principles reinforce one another. For example, when leaders focus on ensuring that frontline staff members feel a sense of ownership, the results show […]
Jesse Jacoby
