Jesse Jacoby and the Emergent team recently interviewed 28 change leaders at large companies to better understand their internal change management capabilities. While not a statistically significant sample, the insights provide valuable perspective on the evolving practice of enterprise change management within large companies. The companies represented have revenues ranging from $5 to$137 billion and employee bases […]
As discussed in Secrets to Business Transformation Success, successful projects are characterized by six things: a well-defined governance structure, strong sense of urgency, active sponsorship from leaders, engagement across all organizational levels, alignment with the organization’s existing systems and structures, and strategies for sustaining changes over the long term. Of these six characteristics, sponsorship is one of the most fundamental factors and the one that correlates […]
“Business “transformation” is a hot topic — search the term on Google and you’ll return more than a million results. In a recent survey conducted by Forbes Insights/KPMG, 93% of the more than 900 respondents said that they have just completed, are planning or are in the midst of a business transformation. But what is business transformation, what distinguishes it from a […]
Interviewing stakeholders, along with focus groups and surveys, is one of the primary methods of gathering qualitative data. Insights gleaned from stakeholder interviews provide the basis for stakeholder analysis and prioritization and serve as a critical step in formulating an effective organizational change strategy. Stakeholder interviews done well yield many benefits: Correct structures, processes, and […]
Stakeholder resistance, if it gains a foothold on a large scale, can threaten to derail even the most positive change effort. There are four primary reasons1 that people resist change. Once you know what types to look for, you will be better equipped to spot change resistance in your organization. After you have identified the […]
Jesse Jacoby
