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Jesse Jacoby

In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees.
The person in question said that when she went into her boss’ office, he was focused on his computer screen; but as soon as he saw that she had come in, he stopped what he was doing …

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Articles tagged with: organizational change

Align Organizational Values to Achieve Effective Change

Daniel Lock

One of today’s current buzz phrases in the management lexicon is that alignment of organizational goals should be aligned throughout an organization. Certainly, this is true, yet it’s often quoted without the real understanding of meaning or importance.
A recent study by Capgemini and the IESE Business School, which surveyed 260 …

Continuous Learning as a Catalyst for Change

Edgar Wilson

When is the best time to stop learning?
Anyone preoccupied with implementing change strategies may laugh off the question as too obvious to warrant consideration. We are learning constantly just to keep up; for a busy professional, there is no snooze button on learning.
Yet there is a peculiar tendency among many, …

Why Simplification Is So Difficult to Achieve

Jesse Jacoby

We live in a world full of contradictions and organisations have the dubious reputation of mirroring such idiosyncrasies.  This complex and often times changeable world places even more demands on businesses.  Nonetheless, while many industries are trying to achieve a higher rate of centralization and a simpler approach to project …

How Culture Kills Change, Part 1

Jesse Jacoby
How Culture Kills Change, Part 1

The need for organizational change is ongoing. It never stops. It can’t, because just as you get a handle on one thing, something else pops up. It’s like trying to keep flies off your picnic lunch. There’s always one.
You have to be flexible. You have to be able to not …

Change Management vs. Change Leadership: What’s the Difference?

Jesse Jacoby
Change Management vs. Change Leadership: What’s the Difference?

[Excerpt from Forbes.com]
John Kotter is often asked about the difference between “change management” and “change leadership,” and whether it’s just a matter of semantics. These terms are not interchangeable. The distinction between the two is actually quite significant.
Change management, which is the term most everyone uses, refers to a set …

Change Management Insights from a Fortune 500 Apparel Company’s Restructuring

Jesse Jacoby

Recently, consulting firm Emergent partnered with a Fortune 500 apparel company to undertake the biggest business transformation in the company’s history. Below is a mini case study that provides insights from that project. Building upon its solid performance in 2012, the company chose to implement a new global structure designed to fuel …

Five Most Common Change Management Mistakes Companies Make

Jesse Jacoby
Five Most Common Change Management Mistakes Companies Make

We are occasionally asked about mistakes that we see companies make related to organizational change management. In reflecting back over several years and many client engagements, below are the most common mistakes that we have seen.
1) Short-Cutting the Change Process
Change is a process, not a single event. Organizational change does not …

How New (and Experienced) Managers Can Support the Change Process

Jesse Jacoby

Piggy-backing on a blog post by Morag Barrett on the Colorado Women’s Chamber of Commerce site titled How to Avoid Mistakes New (and Experienced) Managers Make, we address the new manager’s role in supporting change within the organization. To clarify, by “new managers” we are referring to individual contributors who …

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