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Jesse Jacoby

In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees.
The person in question said that when she went into her boss’ office, he was focused on his computer screen; but as soon as he saw that she had come in, he stopped what he was doing …

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Articles tagged with: change resistance

Five Reasons People Don’t Like Change

Carolyn Reid
Five Reasons People Don’t Like Change

Projects are about improving or fixing things. So it should be easy to get people excited about the change that comes from the completion of a project, right? Not really. People don’t like change. Maintaining status quo is easier. Here are some top reasons people are resistant to change:
Our brains …

“But I Don’t Want a New Computer!” A Lesson in Change Resistance and Productivity

Jesse Jacoby
Stubborn Mule

How often have you heard someone say they didn’t want a new computer when you announced that the old ones would be replaced? At the risk of sounding like an ageist, those under 35 probably cheered; those 35-50 may have smiled, and at least some of those who still had …

Five Effective Strategies to Tackle Change

Jesse Jacoby

Just as with any business decision that affects the bottom line, there are various reasons that a company will decide to employ a change management strategy. Every business, no matter the size or industry, faces both internal and external pressures that influence short-term and long-term strategies.
External pressures may include shifting …

Does Change Have to be Painful?

Jesse Jacoby
Does Change Have to be Painful?

Corporate leaders’ jobs are hardly easy.  They must efficiently manage employees, account for outside competition, note any changes in the industry landscape and if necessary, profoundly modify the operational model a business should employ.   Ironically, most leaders shrug in defiance at such duties due to their seemingly complex nature.  However, …

Nine Techniques for Overcoming Change Resistance

Jesse Jacoby

Our other article on Strategies for Managing Resistance to Change explained the four types of resistance and the six classic strategies for dealing with resistance. It was based on the fundamental research conducted by Kotter & Schlesinger back in the late 80s. As a complement to those theory-based strategies, below are …

Strategies for Managing Resistance to Change

Jesse Jacoby
Resistance to change

Stakeholder resistance, if it gains a foothold on a large scale, can threaten to derail even the most positive change effort. There are four primary reasons1 that people resist change. Once you know what types to look for, you will be better equipped to spot change resistance in your organization.

After …

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