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Jesse Jacoby

In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees.
The person in question said that when she went into her boss’ office, he was focused on his computer screen; but as soon as he saw that she had come in, he stopped what he was doing …

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What Does Employee Engagement Look Like?

Jesse Jacoby

In his book, Seeing What Others Don’t, Gary Klein retells the story of a seminar attendee. It illustrates perfectly the contrast between what managers should and should not do if they want to be fully engaged with their employees.
The person in question said that when she went into her boss’ …

Course Corrections: An Alternative to Organizational Reinvention

One Comment | Jesse Jacoby

Many believe that organizations have to continually reinvent themselves in order to keep up with all that is changing around them. They point to the fact that those who cling to the status quo eventually die or are acquired by those who don’t, and they often – quite proudly – …

How to Convert Project Failures into Amazing Successes

Steve Salisbury

We all want to be positive, embrace an optimistic future, and focus on possibilities. This is especially true in managing projects and introducing change into an organization. We see the possibilities at the other end of the change, it can be exciting . . . however, the change can’t simply …

Insights Into Large-Company Change Capabilities

Jesse Jacoby
White Paper - Large-Company Change Management Capabilities

Jesse Jacoby and the Emergent team recently interviewed 28 change leaders at large companies to better understand their internal change management capabilities. While not a statistically significant sample, the insights provide valuable perspective on the evolving practice of enterprise change management within large companies.
The companies represented have revenues ranging from $5 to$137 …

How to Have Effective Team Meetings

Jesse Jacoby

One of the biggest time-wasters in organizations today is meetings.
There are so many of them, that it can take an army of personal assistants to make sure that everyone arrives at the right place, and at the right time.
To say that there numerous books available about meetings would be an …

Cultivating Strong Project Sponsorship

Jesse Jacoby
Sponsorship

As discussed in Secrets to Business Transformation Success, successful projects are characterized by six things: a well-defined governance structure, strong sense of urgency, active sponsorship from leaders, engagement across all organizational levels, alignment with the organization’s existing systems and structures, and strategies for sustaining changes over the long term.
Of these six characteristics, sponsorship is one of the most fundamental factors and …

Secrets to Business Transformation Success

Jesse Jacoby

“Business “transformation” is a hot topic — search the term on Google  and you’ll return more than a million results. In a recent survey conducted by Forbes Insights/KPMG, 93% of the more than 900 respondents said that they have just completed, are planning or are in the midst of a business transformation.  
But what is …

Blueprint for Building an Internal Change Management Capability

One Comment | Jesse Jacoby
Building an Internal Change Capability

Everyone has heard the statistic. Two-thirds of all change initiatives fail to achieve their expected business benefits – a statistic that has stayed constant from the 1970s to the present. This failure rate represents billions of dollars in lost productivity, wasted resources, opportunity costs and rework—not to mention the negative …

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